We received your inquiry and want to thank you for your interest in our company. We will call you to confirm your exact appointment time prior to your appointment date.
We appreciate your patience and value your business. We want to ensure all of our customers receive the utmost attention and best service possible. Our team is working hard to provide the same superior level of service that our customers have come to know and trust – 5 decades strong. If you have questions about what to expect from Helitech along the way, please see the guide below.
We thank you for your interest in our company and we truly value your business.
Should you need any further assistance, please contact our office at 800-246-9721 or email us at [email protected]. Thank you again and have a wonderful day!
This guide will walk you through the process from start to finish in choosing Helitech to Heal Your Home. We start with the customer type, then take you through each step, and which Helitech department you will be working with along the way. First off, you are considered a New Customer. Let’s take a look at what that entails …
You have submitted your info for a free estimate.
Helitech’s front office will work with you on selecting a time and date for your appointment with one of our Home Care Specialists, local to your area.
After your initial appointment and having received a bid from your assigned estimator, you are moved into the Pending Customer stage.
Your appointment is here! Our Home Care Specialists will come to your home to examine your issue and provide you with a bid for repair.
You accept the bid for repair and are waiting for an installation date.
Helitech’s front office team works with you on the installation date. We always confirm the project 2 weeks before it is scheduled to begin.
Your project has begun! The length of projects varies from as short as a half of a day to 1-2 weeks. It all depends on the services needed and chosen to solve your issues.
Your work has been completed.
Many customers choose to only complete one project at a time. For example, getting waterproofing installed and waiting on fixing that sinking concrete. The customer needs additional work at a later date. Calls back in and goes through the initial process, but is now referred to as Gold New, Gold Accepted, etc.
Columbia, MO, USA
They came to give the bid and showed me details of what work they would be performing and an iPad with a great video. This gave me a much better insight into what would really be happening to the house. They got us in as soon as they could and got the work done on time. Great to work with. I will be recommending them to anyone else in need of foundation repair or waterproofing! Thanks, guys!
